TechBin Online ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us through techbinonline.com (the "Site") and our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, international standards such as the GDPR.
1. Information We Collect
(a) Information You Provide Directly
- Name, email address, phone number, company name, and business details submitted via contact forms, the "Free SEO Audit" form, WhatsApp consultation link, or email.
- Website URL and business information submitted for SEO audits, proposals, or consultations.
- Any information shared during onboarding, project execution, or client communication.
(b) Information Collected Automatically
- IP address, browser type, device information, operating system, and referring URLs.
- Usage data such as pages visited, time spent on the Site, and click behavior, collected via cookies and analytics tools (e.g., Google Analytics, Google Search Console).
(c) Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze Site traffic, and support marketing efforts. You can control cookie preferences through your browser settings; disabling cookies may affect certain Site functionality.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries, provide free SEO audits, and prepare proposals.
- Deliver, manage, and improve our SEO, content, web design, and digital marketing services.
- Communicate updates, reports, and service-related information to clients.
- Send marketing communications, newsletters, or promotional offers (with an option to opt out at any time).
- Analyze Site performance and improve user experience.
- Comply with legal obligations and enforce our Terms and Conditions.
3. Legal Basis for Processing
We process personal data on the basis of: your consent, the necessity to perform a contract with you (client services), compliance with legal obligations, and our legitimate business interests (e.g., improving services and Site security).
4. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers/sub-processors who support our operations (e.g., hosting providers, analytics platforms, email/CRM tools, payment processors).
- Third-party SEO/marketing tools (Google Search Console, Google Analytics, SEMrush, Ahrefs, Moz, Ubersuggest, Screaming Frog) strictly for delivering agreed services.
- Legal and regulatory authorities, where required by law, court order, or to protect our legal rights.
- Business transfers, in the event of a merger, acquisition, or sale of assets, subject to confidentiality safeguards.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Client project data is generally retained for the duration of the engagement plus a reasonable period thereafter, unless deletion is requested earlier.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards (including SSL encryption on our forms) to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you have the right to:
- Access, correct, or update your personal data.
- Request deletion of your personal data ("right to erasure").
- Withdraw consent for marketing communications at any time.
- Object to or restrict certain processing activities.
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, email us at info@techbinonline.com. We will respond within a reasonable timeframe as required by applicable law.
8. Children's Privacy
Our Site and services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites; we encourage you to review their respective privacy policies.
10. International Data Transfers
As we may use tools and vendors hosted outside India, your data may be processed in other countries. Where this occurs, we take reasonable steps to ensure adequate protection consistent with this Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Effective Date."
12. Contact Us
For questions regarding this Disclaimer, contact us at:
- Mail: info@techbinonline.com
- Contact no: +91 9352630448
- Head Office: 40Kiran, 38, Path, Kiran Path, Mansarovar Sector 3, Mansarovar, Jaipur, Rajasthan 302020